Notation based on the Act on Specified Commercial Transactions

Store name ROCK STEPPERS
Distributor Point Blank Corporation
Operation Manager Shingo Yamane
address 〒579-8013 4-1-39 Nishiishikiricho, Higashiosaka City, Osaka Prefecture
telephone number 072-940-7434
Reception hours: 10:00-18:00 (closed on Tuesdays)
*If the reception is closed, please contact us by email.
email address info@rocksteppers.com
URL https://rocksteppers.com
Necessary charges other than the product

・Consumption tax: 10% of the product price
・Shipping fee: 650 yen (tax included) throughout Japan *Excluding remote islands.
・Free shipping for purchases totaling 15,000 yen or more (tax included). *Excluding remote islands. Only within Japan.
・If you choose to pay at a convenience store or via Pay-easy, an additional payment fee of 190 yen will be charged.
Sales price Listed for each product
Payment method and payment period

Payment methods include credit card, Amazon Pay, convenience store payment, and Pay-easy. Once your order is complete, you cannot change your payment method.

Credit card payment
VISA, MASTER, AMEX and JCB are accepted.
Please check your contract status (limit, contract payment frequency, card number, etc.) carefully before using. After your credit card is approved, we will usually ship your item within 2 business days.
The withdrawal date and number of contract payments will vary depending on the type of credit card and the terms of your contract, so please check with your credit card company for details.

 
Shipping method and delivery time ・For credit card and smartphone payments, items will usually be shipped within 3 business days after payment is approved. Delivery may be delayed if there is a high volume of orders.
・For convenience store payments, items are usually shipped within 3 business days after payment. Delivery may be delayed if there is a high volume of orders.
- Products will not be shipped on our physical store's closing days (every Tuesday), on company-designated closing days, or during the New Year holidays.
- The arrival of the product may be delayed due to weather, traffic conditions, region, etc.
・Items ordered separately cannot be shipped together. All items will be shipped as a single order.
About fraudulent orders If we suspect an order may be fraudulent, we may cancel it before shipping. For more information, please click here .
About fraudulent orders If we suspect an order may be fraudulent, we may cancel it before shipping. For more information, please click here.
Cancelling an order, returning or exchanging an order Orders cannot be cancelled, returned or exchanged unless the product is defective.
If you receive a defective or incorrect product, please contact us by phone or email within 3 days of receiving the product. We will exchange or refund the product. When returning the product, please enclose the delivery note and send it by cash on delivery. Please note that we cannot accept returns or exchanges after this deadline.
Handling refusals to receive products and long-term absences It is your responsibility to make sure that you receive the products we have sent to you. If for any reason you do not receive the package within the storage period for absentee packages, the order will be automatically returned and cancelled. Please note that we cannot reship the product after it has been returned or cancelled (if the product is in stock, you can purchase it again as a new order). Please note that if the product is returned or cancelled, we will charge you a refund fee and the round-trip shipping fee.
Other sales conditions and methods

・The products sold on our online store are also sold at our physical stores. If multiple orders are placed at the same time, the product may be out of stock. We take great care, but please note that if a product is sold out, we may cancel your purchase.
-We do not provide gift wrapping or include a shopper.
- Purchasing any products we handle for the purpose of reselling them for profit is strictly prohibited.
・If we find out that resale has occurred, we will refuse all future orders. Furthermore, if there is a possibility of resale, we may cancel the order.
Delivering advertisements via email Based on your consent, we may send you information and guidance about our services and products via e-mail from the e-mail address below. We will also use the e-mail address below to contact you regarding order confirmations, so please make sure your e-mail address is set to receive e-mails.
info@rocksteppers.com
Qualified invoice issuer registration number T2122001034194